General Shipping Policies

We strive to ship every order within 1 business day; however, this is not guaranteed and may vary on product releases, promotions, or due to major unforeseen events.

Shipping delivery time varies depending on the method, destination, and shipping provider. We normally fulfill through USPS, which has estimated ship times nationally and globally; however, we do NOT guarantee that USPS will deliver within their expected timeline.

When you place an order an email confirmation is sent to you, followed by a shipping email when your order is shipped that includes tracking information. Please note that usually tracking information does not show until 24-48 hours after the shipping provider has scanned your package.

Lost or Stolen Packages

We are not responsible for packages that are damaged, lost, or stolen after the driver confirms delivery of the package. We recommend the following:

• Track the provided tracking information on the day of delivery to receive the package in-person at time of delivery.
• Check with neighbors if a package is not delivered to you but is marked delivered.
• Put in a claim with your local post office if you are unable to locate your package.

Incorrect Address

If a package is returned to us due to an incorrect address, inability to deliver, or other “Return to Sender” issue, we will contact you about reshipping or refunding the order.

Please double check your address at checkout!! We are not responsible for lost packages due to an incorrect shipping address being entered. However, if you input the correct address and we mis-shipped it, we will happily make it right.

Mistakes

Although we do our very best to achieve 100% accuracy, we are a small team that is working very hard to provide the best quality products on the market, and occasionally shipping mistakes can occur! If we send you the wrong product, miss a product, send to the wrong address, or make another mistake, please contact us and send us an image with the mistake if at all possible, and we will do our best to make everything right.

In Conclusion

We thank you for doing business with us, and helping us help you! Our mission is to improve each other’s lives, and to change the world along the way. If you have any other questions at all, call or text us at 800-765-0244.